What You Need to Know
As we do not have any logistic company of our own and we are reliable on 3PL's (3rd Party Logistics) for shipping there are a certain policies that we follow,
All the disputes related to Damage, Fake delivery, etc. must be raised within 48 hrs of delivery/delivery attempt. Any such cases raised after 48 hrs will not be entertained.
Courier partners shall entertain claims related to damage only if negative remarks are mentioned on the POD copy. However, if the POD copy is clean, courier partners shall not accept any claim.
330ml will not make any refunds or resend a product if any order is not delivered due to any reason and processed for RTO.
Returns and Refunds
How It Works
If you’re looking to exchange your order for whatever reason, we're here to help! We offer free returns within 14 days of purchase. You can return your product for store credit or a different product.
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original product packaging
Returned items must have no visible signs of wear or use.
Any shipping fees would be bourne by the customer.